Institutional Equities - Feedback Form Details
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Service quality by relationship manager
Customized service :
Sensitive and appropriate to understand your investment style
Always
Sometimes
Never
Quality of market updates
Good
Average
Bad
Portfolio management :
Informs you as required with regard to changes or suggestions related to your portfolio :
Always
Sometimes
Never
Informs opportunities on time
Always
Sometimes
Never
Any suggestions
Where would you rate our sales services
Weak
Moderate
Strong
1
2
3
4
5
6
7
8
9
10
Service quality by trader
Quality of market updates
Good
Average
Bad
Quality of short-term trading ideas
Good
Average
Bad
Trade execution quality
Good
Average
Bad
Block placement ability
Good
Average
Bad
Any suggestions
Where would you rate our trading services
Weak
Moderate
Strong
1
2
3
4
5
6
7
8
9
10
Which segment of research adds the maximum value
Large caps
Mid caps
Thematic
Others
Our research products that you read frequently
Sector reports
Company reports
Analysis Beyond Consensus
Quantitative research
Others
Which analyst/sector coverage adds more value to you
Automobiles
Cement
Engineering and capital goods
Information technology
Media
Oil & gas, Petrochemicals
Logistics
Retail
BFSI
Real estate & construction
FMCG
Infrastructure
Metals & Mining
Telecom
Utilities
Other
Corporate access
Adequacy / frequency of access
Good
Average
Bad
Width of access
Good
Average
Bad
Any suggestions
Where would you rate our research products/ services
Weak
Moderate
Strong
1
2
3
4
5
6
7
8
9
10
Edelweiss response to your queries
Very prompt
Prompt
Could do better
Any suggestions
What can be done to enhance our service levels
Customized service
More long-term ideas
More short-term ideas
More analysts calls / meetings
Corporate access – Please specify
Any suggestions
What do you think our market-share is
In Cash Segment
%
In derivative Segment
%
One area in which you think we should improve
Any other suggestions to serve you better